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Six Sigma is a rigorous and disciplined methodology that utilizes data and statistical analysis to measure and improve a company’s operational performance, practices and systems. It identifies and prevents defects in manufacturing and service-related processes and in many organizations, it simply means a measure of quality that strives for near perfection.
With WCTI, you’ll gain powerful tools and techniques to help earn industry-recognized certification in all levels of Six Sigma — from Champion to Black Belt and every level in between. See our sample courses below and don’t hesitate to contact us with questions.
All training courses can be delivered onsite at your organization, online in a live setting, or online in a self-paced format.
Six Sigma Overview
Who should attend?
Executives and sponsors who want to learn what Six Sigma is about and who want to see how to implement it successfully in their organization.
Course Outline
Process view of the business
Voice of the customer
DMAIC improvement strategy
Selecting projects
Key business metrics
Tools and techniques
Deploying the Six Sigma team
Resource and training requirements
Lean Six Sigma
Course Overview
This course covers the Lean method for implementing Six Sigma. It shows how to reduce the time to achieving results from over six months to five or six weeks. The DMAIC phases are used as the basis for this and all necessary tools are covered. This course can be provided as a class covering the material, or as a workshop spread out over a month to incorporate real projects.
Who should attend?
Executives and sponsors looking to see how to incorporate Six Sigma, especially if considering Lean as an option, into their organization. Also all those who will be involved in the lean teams, doing projects to achieve lasting benefits.
Course Outline
Approaches to implementing Six Sigma
Evolution of Lean
Selecting projects
The define phase
Processes and process mapping
The Measure and Analyze phases
Six Sigma Tools
Achieving improvements
Black Belt Certification
Who should attend?
Those who will be leading Six Sigma teams and coordinating their efforts. Black Belts need to be leaders who can facilitate the work, as well as experts in the tools of Six Sigma to guide the teams in the use of these tools.
Course Outline
Benefits of Six Sigma Overview
Continuous Improvement
Voices of the Customer
Process Strategy
DMAIC Methodology
Role of the Black Belt
Quality Function Deployment
Design
Project Selection and Charter
Goals and Deliverables
Creating the Atmosphere for Change
Process Flow Charting and SIPOC
Customer Requirements
Design Workshop
Measure
Probability and Statistics
Probability Distributions
Problem Solving Tools
Data Collection
Statistical Sampling
Metrics
Process Capability Analysis
Measure Workshop
Analyze
Muti-variate Data Analysis
Correction and Regression
Estimation
Confidence Intervals
Hypothesis Testing
Analysis of Variance (ANOVA)
Analyze Workshop
Improve
Developing Solution Approaches
Failure Mode and Effect Analysis
Error Proofing
Design of Experiments (DOE)
Taguchi Experiments
Improve Workshop
Control
Theory of Process Control
Use of Shewhart Control Charts (SPC)
Interpretation of Control Charts
Advanced Control Charts
Failure Modes and Effects Analysis
Course Overview
This course provides the context for using FMEA for design, explaining that FMEA should be the basis of a design rather than the tool for documenting and reviewing a design after the fact. In this way, the course is really a design course. All steps of FMEA are covered, as well as how to best implement each one, and how to implement FMEA within the organization.
Who should attend?
Design engineers, mechanical and electrical engineers, project managers, six sigma black belts and green belts.
Course Outline
Why failures occur
Traditional design approach
Reliability and the quality history
The boundary diagram for design
FMEA steps
Design verification planning and testing
Design control and PFMEA
Six Sigma Champion
Who should attend?
Executives and sponsors who want to learn what Six Sigma is about and who want to see how to implement it successfully in their organization.
Course Outline
Benefits of Six Sigma quality
Success with Six Sigma
Voice of the customer
Process view of the business
DMAIC improvement strategy
Key business metrics
Tools and techniques
Deploying the Six Sigma team
Resource and training requirements
Champion sponsorship and support
Green Belt Six Sigma
Course Overview?
The Six Sigma Green Belt operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes.
Who should attend?
Those who are beginning their education in the tools of Six Sigma, especially those who will be working on Six Sigma teams.
Course Outline
Benefits of Six Sigma Overview
Continuous Improvement
Voices of the Customer
Process Strategy
DMAIC Methodology
Role of the Green Belt
Design
Project Selection and Charter
Goals and Deliverables
Process Flow Charting and SIPOC
Customer Requirements
Measure
Probability and Statistics
Problem Solving tools
Data Collection
Metrics
Process Capability Analysis
Analyze
Data Analysis
Correlation and Regression
Estimation
Confidence Intervals
Hypothesis Testing
Improve
Developing Solution Approaches
Failure Mode and Effect Analysis
Error Proofing
Control
Theory of Process Control
Use of Control Charts (SPC)
Implementing Project Results
Managing Six Sigma Projects
Who should attend?
Project managers and Black Belts who will be running projects. Also executives and sponsors who need to see how the portfolio of projects fit together.
Course Outline
What is a Project?
Projects as Avenues to Improvement and Change
Project Selection and Project Charter
Project Definition
Project Planning, Scheduling, and Budgeting
Progress Monitoring During the Measure and Analyze Phases
Implementing Improvement Ideas
Change Management
Transfer of the Project
New System Control
Business Process Mapping (2-day Course)
Course Overview
How process mapping leads to business process improvement
How to identify business opportunities in your organization
Choosing the appropriate type of map
Do’s and don’ts of effective mapping
How to use your new skills to get immediate results