215-370-3641
mark.gershon@wcti.biz

Six Sigma Training Courses

Six Sigma is a rigorous and disciplined methodology that utilizes data and statistical analysis to measure and improve a company’s operational performance, practices and systems. It identifies and prevents defects in manufacturing and service-related processes and in many organizations, it simply means a measure of quality that strives for near perfection.
With WCTI, you’ll gain powerful tools and techniques to help earn industry-recognized certification in all levels of Six Sigma — from Champion to Black Belt and every level in between. See our sample courses below and don’t hesitate to contact us with questions.
All training courses can be delivered onsite at your organization, online in a live setting, or online in a self-paced format.

Six Sigma Training Courses

Six Sigma Overview

Who should attend?

Executives and sponsors who want to learn what Six Sigma is about and who want to see how to implement it successfully in their organization.

Course Outline

  • Process view of the business
  • Voice of the customer
  • DMAIC improvement strategy
  • Selecting projects
  • Key business metrics
  • Tools and techniques
  • Deploying the Six Sigma team
  • Resource and training requirements

Lean Six Sigma

Course Overview

This course covers the Lean method for implementing Six Sigma. It shows how to reduce the time to achieving results from over six months to five or six weeks. The DMAIC phases are used as the basis for this and all necessary tools are covered. This course can be provided as a class covering the material, or as a workshop spread out over a month to incorporate real projects.

Who should attend?

Executives and sponsors looking to see how to incorporate Six Sigma, especially if considering Lean as an option, into their organization.  Also all those who will be involved in the lean teams, doing projects to achieve lasting benefits.

Course Outline

  • Approaches to implementing Six Sigma
  • Evolution of Lean
  • Selecting projects
  • The define phase
  • Processes and process mapping
  • The Measure and Analyze phases
  • Six Sigma Tools
  • Achieving improvements

Black Belt Certification

Who should attend?

Those who will be leading Six Sigma teams and coordinating their efforts. Black Belts need to be leaders who can facilitate the work, as well as experts in the tools of Six Sigma to guide the teams in the use of these tools.

Course Outline

  • Benefits of Six Sigma Overview
    • Continuous Improvement
    • Voices of the Customer
    • Process Strategy
    • DMAIC Methodology
    • Role of the Black Belt
    • Quality Function Deployment
  • Design
    • Project Selection and Charter
    • Goals and Deliverables
    • Creating the Atmosphere for Change
    • Process Flow Charting and SIPOC
    • Customer Requirements
    • Design Workshop
  • Measure
    • Probability and Statistics
    • Probability Distributions
    • Problem Solving Tools
    • Data Collection
    • Statistical Sampling
    • Metrics
    • Process Capability Analysis
    • Measure Workshop
  • Analyze
    • Muti-variate Data Analysis
    • Correction and Regression
    • Estimation
    • Confidence Intervals
    • Hypothesis Testing
    • Analysis of Variance (ANOVA)
    • Analyze Workshop
  • Improve
    • Developing Solution Approaches
    • Failure Mode and Effect Analysis
    • Error Proofing
    • Design of Experiments (DOE)
    • Taguchi Experiments
    • Improve Workshop
  • Control
    • Theory of Process Control
    • Use of Shewhart Control Charts (SPC)
    • Interpretation of Control Charts
    • Advanced Control Charts

 

Failure Modes and Effects Analysis

Course Overview

This course provides the context for using FMEA for design, explaining that FMEA should be the basis of a design rather than the tool for documenting and reviewing a design after the fact. In this way, the course is really a design course. All steps of FMEA are covered, as well as how to best implement each one, and how to implement FMEA within the organization.

Who should attend?

Design engineers, mechanical and electrical engineers, project managers, six sigma black belts and green belts.

Course Outline

  • Why failures occur
  • Traditional design approach
  • Reliability and the quality history
  • The boundary diagram for design
  • FMEA steps
  • Design verification planning and testing
  • Design control and PFMEA

 

Six Sigma Champion

Who should attend?

Executives and sponsors who want to learn what Six Sigma is about and who want to see how to implement it successfully in their organization.

Course Outline

  • Benefits of Six Sigma quality
  • Success with Six Sigma
  • Voice of the customer
  • Process view of the business
  • DMAIC improvement strategy
  • Key business metrics
  • Tools and techniques
  • Deploying the Six Sigma team
  • Resource and training requirements
  • Champion sponsorship and support

Green Belt Six Sigma

Course Overview?

The Six Sigma Green Belt operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes.

Who should attend?

Those who are beginning their education in the tools of Six Sigma, especially those who will be working on Six Sigma teams.

Course Outline

  • Benefits of Six Sigma Overview
    • Continuous Improvement
    • Voices of the Customer
    • Process Strategy
    • DMAIC Methodology
    • Role of the Green Belt
  • Design
    • Project Selection and Charter
    • Goals and Deliverables
    • Process Flow Charting and SIPOC
    • Customer Requirements
  • Measure
    • Probability and Statistics
    • Problem Solving tools
    • Data Collection
    • Metrics
    • Process Capability Analysis
  • Analyze
    • Data Analysis
    • Correlation and Regression
    • Estimation
    • Confidence Intervals
    • Hypothesis Testing
  • Improve
    • Developing Solution Approaches
    • Failure Mode and Effect Analysis
    • Error Proofing
  • Control
    • Theory of Process Control
    • Use of Control Charts (SPC)
    • Implementing Project Results

 

Managing Six Sigma Projects

Who should attend?

Project managers and Black Belts who will be running projects. Also executives and sponsors who need to see how the portfolio of projects fit together.

Course Outline

  • What is a Project?
  • Projects as Avenues to Improvement and Change
  • Project Selection and Project Charter
  • Project Definition
  • Project Planning, Scheduling, and Budgeting
  • Progress Monitoring During the Measure and Analyze Phases
  • Implementing Improvement Ideas
  • Change Management
  • Transfer of the Project
  • New System Control

 

 

Business Process Mapping (2-day Course)

Course Overview

  • How process mapping leads to business process improvement
  • How to identify business opportunities in your organization
  • Choosing the appropriate type of map
  • Do’s and don’ts of effective mapping
  • How to use your new skills to get immediate results

Course Outline

  • Business Processes
    • What is a process
    • The Process Model
    • Identifying Business Processes
    • Process Metrics
    • Process Analysis Tools
  • Types of Process Maps
    • Process Flow Chart
    • Value Stream Map
    • Swimlane Diagram
    • Spaghetti Diagram
  • Implementation Concerns
    • Documentation Requirements
    • Mapping Symbols
    • Uses Within Process Improvement Programs
  • Map Development
    • Case studies
    • Class Exercises
    • Class Presentations, Review and Feedback